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Mobile workforce 'will increase demand for VoIP'

03/02/2009

Demand for voice over internet protocol (VoIP) will grow in the future as workforces become increasingly mobile, according to new research published recently.

The study, conducted by Frost & Sullivan, revealed that the market for business headsets used for VoIP was worth $849 million (£592 million) in 2007 and estimated that this will reach $1.02 billion by 2014.

Frost & Sullivan claimed that increased worker mobility and flexibility meant that technologies like VoIP, which enable employees to work from anywhere, will become increasingly popular.

Alaa Saayed, research analyst for the company, said: "The need for enhanced communications is resulting in the creation of a series of communication tools and devices that are helping the employee to efficiently perform his or her job at any location and on the go."

VoIP enables employees to make and receive calls from a single telephone number wherever they are in the world and has been heralded as a cheap alternative to traditional fixed-line networks by IT experts.

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