SANServe Managed Hosting

Key Features and Benefits

Zero Downtime

Our state-of-the-art SAN system allows businesses to operate 100% of the time, with zero downtime. Even if a hard drive fails, a hot spare is used to ensure continuity and performance during repairs. You select your initial storage requirements, but this can be upgraded to a maximum of 2TB if required and is carried out online, without any reboots or data loss.

Increased Performance

The SAN stripes data across at least 12 hard drives, for maximum performance.

Increased Reliability

The SAN solution is RAID 50 and stripes and mirrors the data across 12 disks, 3 of which are redundant. In addition there are 2 hot spare disks that get automatically commissioned if one of the primary 12 disks fails. We use Hitachi hard drives, the most reliable drives in the industry today.

Easily Scalable

With traditional storage you need to plan for capacity, with our solution you buy what you need and can scale up when you need to. You can upgrade your volume to 2TB without having to reboot the server, which is impossible to do with a standard dedicated server.

Increased Security

More than any other networked storage solution, an iSCSI SAN delivers comprehensive security. By physically limiting access to iSCSI SAN devices and isolating SANs from public networks, data can be protected across all network paths. With the added security of iSCSI login authentication between initiator and target, businesses can be assured that data is accessible only to authorised individuals.

Shared Standby Server

Our standby server option is built into SANServe 1 and 2 specifications. Should the primary server fail, we will transfer the server IPs to the standby server. Dedicated standby servers are available on request.

Redundant Firewalls

We offer 24-hour monitoring and management including implementation, operations, ongoing configuration management as well as additions and changes. You choose the rules and we apply them. Full consultation is given to ensure the best rules are applied.

Server Management

We look after the licensing, install the operating system and install other Microsoft applications on request. We can provide:

• Automated security patching
• Hardware upgrades
• Operating system installation
• Configuration of operating systems
• Monthly Microsoft software licensing
• Redhat Linux operating systems

Server Monitoring

You can monitor up to 5 ports on the server, which are tested every five minutes, 24 hours a day. As the web master you can be contacted by SMS should a failure occur.

Remote Access

We offer secure access via a DRAC card (Remote Access Card), allowing you to reboot your Dedicated Servers at any time of the day or night without needing to contact the Iconnyx helpdesk.

Security Maintenance

We will automatically apply security patches and upgrades to standard operating systems as they are released. This option can be switched off on request, allowing for customer managed updates.

Technical Support

We have an experienced technical support team via a dedicated priority support number between the hours of 0800hrs and 2000hrs Monday to Friday and 0900 to 1700 weekends and bank holidays. For emergencies outside our standard support hours you can access our duty engineers on a 24/7/365 basis.

Prices and more details

For more details please contact the Iconnyx Sales team on 0845 125 7720 or sales@iconnyx.com

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